There are 5 steps to delegating and supervising that guarantee that your expectations are met and success results are achieved.
Step One
The first step in delegation is to become perfectly clear about the
results that you desire from the job. The greater clarity you have with
regard to the results expected, the easier it is for you to select the
right person to do the job.
Step Two
The
second step is to select a person based on his or her demonstrated
ability or success at doing this job. Never delegate an important job to
a person who has never done it before. If the successful completion of
the task is important to the success of your business, it is essential
that you delegate it to someone who you confidently believe can complete
the task satisfactorily.
Step Three
Third, explain to the person exactly what you want done, the results
that you expect, the time schedule that you require, and your preferred
method of working. The reason that you are in a position to delegate a
task is because you have probably already mastered this task. Taking the
time to teach and explain the best way to do the task based on your
experience is an excellent way to ensure that the task will be done as
you wish and on schedule.
Step Four
Step
four is to set up a schedule for reporting on progress. If it is an
important task, set up a deadline for completion that is a day or a week
before your actual deadline. Always build some slack into the system.
Then, check on the progress of the task regularly, very much like a
doctor would check on the condition of a critical care patient. Leave
nothing to chance.
Step Five
Step
five, inspect what you expect. Delegation is not abdication. Just
because you have assigned a task to another person does not mean that
you are no longer accountable. And the more important the task, the more
important it is that you keep on top of it.
What task can you effectively delegate to someone else? Which one of your employees can handle the task efficiently?
I've created a special report called "Exercising Your Influence" to help you become a better and more effective leader.
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